: CV

Education

Master of Science in Information candidate, May 2010
Specializations: Library and Information Services, Information Analysis and Retrieval
Course work

Cum Laude Bachelor of Arts, May 2005
Major: History
Studied Abroad at Kings College, London, Spring 2004
Honors Thesis:
- Title : Surveys of Control: Collaboration and Complication in the 18th and 19th Century Surveys of India
- Awarded Best Undergraduate Essay, South Asian Paper Series: Spring 2005
- Presented Thesis at South Asian Student Conference: Spring 2005
International Activities Fund Scholarship, Spring 2004

Developed requirements for a database to improve reporters’ access to thousands of website-user responses to stories
Designed and created working prototype database, queries and application interface using MongoDB and PHP

Planned and executed 3-month nationwide survey of tax preparing organizations that serve low-income communities
Identified and engaged 400 key non-profit staff members through phone and email to present survey
Reached 160% of survey response goal, gathering data to be used in research and state and federal lobbying efforts
Managed and improved process for sanitization, reconciliation, input, reporting and archiving of survey data
Designed and documented data tracking systems in Excel, Access and online for future survey interns

Catalogued and abstracted 3 years of professional and research periodicals for a 4000+ volume specialized library of urban planning-related materials
Worked with a team of librarians and planners to develop a framework and gather foundational content for the Planner's Bibliography, a long-term project to supply essential materials to planners, officials and citizens
Researched and developed recommendations for the appropriate online platform for the Planner's Bibliography
Created software to analyze the text of APA advisory service documents to discover frequently used web resources, used by supervisor to justify continued subscription to municipal code databases

Used in-person interviews and online research to map knowledge structures and practices of business consultants
Documented requirements and potential tools for creating of a database of IT needs of mission-driven organizations to support consultant recommendations

Staff central information desk at university's largest research library, assist 10-15 patrons per shift with in-person, phone and instant message reference queries
Interact with library users to determine specific information needs and quickly match needs to relevant resources
Trained on library catalog platform, third-party research databases and library professional practices

Identified and presented financial aid awards to an audience of two million members
Worked closely with a team of five to add and update 2,550 scholarship entries per week
Initiated and oversaw the development of department-wide evaluation criteria to ensure consistency and quality of postings
Appointed as lead contact for customer service inquiries and communications with financial aid sponsors